Assisted a Fortune 100 company in designing and implementing a marketing program which saved $8.3MM on a $36MM total budget, while increasing revenues 50%.
Assisted the CEO of a $1 billion HR firm with integrating operations from 5 acquisitions in the last year. Merged the product/service mixes and various sales forces while utilizing the existing CRM investment.
Acted as Director of Sales for a technology start-up approaching phase II of development. Defined multiple aspects of their sales force including organizational structure, hiring criteria, and timeline for adding positions. Focused on winning key business alliances prior to seeking additional funding.
Assisted the IT organization of a financial services firm in identifying and realizing a 10% budget reduction ($100MM baseline), while simultaneously improving service levels to the business units. Focused on process improvement, as well as vendor rationalization and renegotiation. Project was self-funded from the savings realization and resulted in an improved employee satisfaction measurement.
Drafted and implemented a complete redesign of the compensation plan for a leading mining company, shifting the emphasis from paying for “effort” to compensating for “results.” Negotiated with multiple constituencies, including mine management, government labor and safety agencies, and Wall Street analysts and creditors. Plan resulted in 10% overall payroll reduction, 40% productivity increase, and 12% stock price increase, a key to recovering profitability after commodity prices had fallen 60% the previous year.
Led a business process redesign to set course for a rapidly growing company to meet new business requirements. Mapped the “ideal” processes as a template for the organization.
Led strategic purchasing initiative team for a leading financial services client. Realized 45% savings versus 10% goal, equating to $1.2 million on a $450,000 goal, by changing product requirements and creating new vendor relationships.
Led two of five project teams in assessing national opportunities for the second largest insurance brokerage company in the world. Developed six major initiatives valued at $6.7 million in profit on a $2 million initial investment. Recommendations resulted in global organizational impact.
Co-authored article on call center banking, published in the American Banker.
Led first of its kind national research effort on Performance Based Ratemaking in the gas procurement arena. Results included in precedent-setting legal testimony, with anticipated multi-million dollar annual impact.
Conducted benchmarking study on key financial operating indicators for a labor strategy engagement.
